Privacy Policy

Last updated: September 16, 2026

1. Introduction

This Privacy Policy explains the general approach to privacy for visitors using this Customer Care website. We aim to provide customer support information in a transparent and responsible manner.

2. Information you provide

If you voluntarily contact customer care, you may provide information necessary to understand and respond to your request. Depending on the nature of the service, this may include your name, contact details, reference information, or details about your support request.

Please do not send passwords, one-time passwords (OTPs), PINs, card security codes, or other confidential authentication credentials through forms, messages, or other channels unless a verified service specifically requires a secure process.

3. Automatically collected information

Like many websites, technical information may potentially be processed by the hosting environment or standard web infrastructure. This can include browser type, device information, approximate technical location, IP address, referring page, and basic usage information. Such information may be used for security, reliability, troubleshooting, and website operation.

4. Cookies and similar technologies

This website is designed to function without requiring advertising cookies. If analytics, security, or other third-party technologies are added in the future, the applicable information and choices should be updated in this policy as appropriate.

5. How information may be used

Information may be used to provide customer support, respond to requests, maintain website security, troubleshoot technical problems, improve support information, prevent misuse, and comply with applicable legal obligations.

6. Information sharing

Personal information should only be shared when reasonably necessary to operate the service, provide requested support, maintain security, use service providers, or comply with a valid legal requirement. Information should not be sold as a source of revenue.

7. Third-party services

External services may have their own privacy practices and policies. If this website links to an external website, app, payment service, communication service, or other third-party platform, review that provider's privacy policy before submitting personal information.

8. Data security

Reasonable technical and organizational measures should be used to protect information against unauthorized access, alteration, disclosure, or destruction. However, no internet transmission or storage system can be guaranteed to be completely secure.

9. Data retention

Information should be retained only for as long as reasonably necessary for the purpose for which it was collected, to maintain legitimate business records, resolve disputes, prevent abuse, or satisfy legal requirements.

10. Your choices

Where applicable, you may have rights concerning access, correction, deletion, restriction, or other handling of personal information. The exact rights available depend on applicable law and the nature of the information and service.

11. Children's privacy

This website is not intentionally designed to collect personal information from children. If you believe a child has provided personal information improperly, contact the website administrator so the matter can be reviewed.

12. Changes to this policy

This Privacy Policy may be updated when the website, services, legal requirements, or information practices change. The latest version will be posted on this page with an updated date.

13. Contact

For privacy-related questions or customer support requests, use the configured customer care contact option on the website.